Managing Subscription Plan Changes
Updated
Learn about managing subscription plan changes, including upgrading, downgrading, renewing, and cancelling your plan effectively.
Upgrading
Select your new plan from the Subscription page while logged in. The increased limits will take effect as soon as the payment is confirmed.
Downgrading
When you choose to move to a smaller plan, the adjustment will take effect from your next billing cycle. This means you can continue to use the features you have already paid for until that time. If your current usage exceeds the limits of the smaller plan, such as having more active works, please reduce your usage beforehand.
Renewal
Each plan is valid for its billing period. You can renew your plan from the Subscription page while signed in, or you can contact us if you would prefer to receive an invoice for bank transfer.
Cancelling
Please open a support ticket or get in touch with us. Your plan will remain active until the end of the period you have already paid for. We will also discuss with you what happens to your data before any removal occurs.
Considerations for Changing, Renewing, or Cancelling Your Plan
When you are considering changing, renewing, or cancelling your plan, several factors require your attention to ensure a smooth process. Being aware of these details can assist you in making informed decisions that suit your business requirements.
Assessing Your Current Usage
Before making any adjustments, assess your current usage in relation to the features and limits of your plan. This evaluation will help you decide whether an upgrade or downgrade is required. If you frequently exceed your current plan's limits, an upgrade may offer the extra resources you require. On the other hand, if you consistently find that you are not fully utilising your plan, a downgrade could help reduce costs.
Timing Your Changes
Timing plays a vital role in adjusting your plans. Upgrades become active as soon as payment is confirmed, whereas downgrades will only take effect in the following billing cycle. If you are contemplating a downgrade, please plan accordingly to ensure you do not surpass the limits of your new plan.
Data Management
When cancelling a plan, discussing data management with us is crucial. We will collaborate with you to find the best strategy for your data, ensuring you maintain access to vital information while complying with the cancellation terms.
Who This Information Suits
This guidance is useful for existing users considering their subscription options or for prospective clients examining how LogixInventor's plans meet their business needs.