Creating a Customer Account for Software
Updated
Learn the steps for creating a customer account for software, signing in, managing settings, and recovering your password.
Registering
- Select Sign up in the website header.
- Provide your name, email address, and a password that contains at least eight characters. Ensure this password is unique and not used elsewhere.
- Submit the form. You will be signed in immediately and directed to your portal.
If you began shopping before creating your account, your cart will be retained. You can proceed to checkout once you are signed in.
Signing in later
Select Sign in, enter your email and password, and you will arrive at /dashboard. If you have enabled two-factor authentication, you will also need to provide the six-digit code from your authenticator app.
Forgotten password
- On the sign-in form, select Forgot password.
- Provide the email address associated with your account. We will send you a nine-character code: five digits followed by four letters, for example
48237KMPR. - Input the code, create a new password, and sign in.
The code is valid for 10 minutes and can be used only once. If it has expired, you can request a new one. Resetting your password will log you out of all other devices. For your security, we display the same message regardless of whether the address is registered.
Managing Your Customer Account
After creating your customer account, you can manage your profile and preferences with ease. This section explains how to use your account effectively.
Accessing Account Settings
To access your account settings, sign in and navigate to your dashboard. Here, you will find options to update your personal information, manage your password, and adjust your notification preferences.
Updating Personal Information
If you need to update your name, email, or any other personal details, you can do this in the account settings. Ensure you save any changes before leaving the page.
Managing Notifications
You can personalise your notification settings to receive updates on your orders, promotions, and other pertinent information. This approach helps you stay informed without cluttering your inbox.
Security Considerations
To improve security, consider activating two-factor authentication if you have not done so already. This provides an additional layer of protection for your account. Always select strong passwords and refrain from reusing them across various sites.
Who It Suits
This account management system is ideal for all customers, whether you are a regular buyer or making your first purchase. It enables you to monitor your orders, manage your personal details, and ensure a secure shopping experience.