Invoices and Payment Methods
Updated
Where to find every invoice, how to get one re-issued with different details, and which payment methods you can use.
Finding invoices
Every payment generates an invoice. Access Invoices in your customer portal to view or download them as a PDF. Each invoice contains our company details, your billing information, the items purchased, the tax applied, and the payment status.
Updating Billing Information
Ensure your company name, address, or tax number is current in your profile before making your next purchase. If you need a past invoice re-issued with the correct details, please open a support ticket and include the invoice number along with the updated information.
Payment methods
The available methods are displayed at checkout and may include bank transfer, card payment, and local mobile wallets such as JazzCash and Easypaisa. Please ensure you quote your order or invoice number as the reference when making a payment.
Currency and Tax
Prices are presented in the currency indicated for the product or plan. If tax is applicable, it will appear as a separate line on the invoice.
Understanding Invoices and Payment Processes
Invoices are vital documents that record transactions between you and LogixInventor. They outline the services delivered, the agreed prices, and any relevant taxes. Familiarising yourself with how invoices and payment methods function can enhance your experience.
How Invoices Are Generated
When you make a purchase, an invoice is automatically created. You can find this invoice in your customer portal, accessible at any time. We recommend reviewing the invoice for accuracy to ensure all details are correct before making a payment.
Steps to Update Billing Information
To change your billing details, please follow these steps:
- Log into your customer portal.
- Go to your profile settings.
- Update your company name, address, or tax number.
- Save the changes to ensure they apply to future transactions.
If you need to correct past invoices, submit a support ticket with the invoice number and the updated billing details. This will help maintain accurate records and ensure compliance with your accounting practices.
Choosing the Right Payment Method
During checkout, you will encounter a variety of payment options. Keep the following factors in mind when selecting a method:
- Convenience: Opt for a method that you find straightforward to use.
- Transaction Fees: Be mindful of any fees linked to your selected payment method.
- Processing Time: Some methods may process payments more quickly than others, which can affect service delivery.
Always reference your order or invoice number when making a payment to ensure accurate tracking.